The Chocolate Pizza Company logo

08444 931431

Chocolate Pizza Online Shop

Terms and Conditions

Privacy:

If you wish to receive information regarding our latest offers and products please fill in the form on the website. The Chocolate Pizza Company does not share your information with any other parties.

 

Payment:

Total cost of order will be calculated via the Website or over the phone at the time of ordering unless specified otherwise. Payment must be made at the time of ordering using any of the following methods: PayPal or card payment via the website or card payment over the phone. Any other method of payment is received at the discretion of The Chocolate Pizza Company only.

 

Process & Cancellation times:

The majority of our Chocolate Pizzas are Handmade to order so therefore we advise a process time of a minimum of  2-3 days excluding weekends, however if an order is required sooner you must contact us to check that this is possible. On receipt of an order an email is sent as confirmation of the order and the day of dispatch.

Once an order has been placed you have until the day of dispatch to cancel the order for a full refund, this however excludes Corporate and bespoke Personalised Chocolate Pizzas.

If you wish to cancel the order after dispatch you have 14 days to return the item in an unopened re-sellable condition to receive a full refund, The Chocolate Pizza Company will not cover the costs of returns for cancellation of orders.  The Chocolate Pizza Company must be notified if a product is to be returned and returns must be sent using a recorded Postal delivery, refunds will only be given once the product has been returned in re sellable condition.

Should you be unsatisfied with a product received then you should contact The Chocolate Pizza Company as soon as possible by email detailing your reason with photographic evidence where appropriate.

 

At The Chocolate Pizza Company we pride ourselves on providing a good quality handmade product with great customer service. It is our responsibility to supply you with a product and service that meets your consumer rights.    

 

If you have any concerns that we have not met our legal obligations please contact us through one of the following:

 

Email: annie@thechocolatepizzacompany.co.uk                                                                                    

Tel: 08444 931431    

Alternatively write to: The Chocolate Pizza Company, 13 Dorset Avenue, Exeter, Devon, Ex4 1NB

 

Copyright:

The content within this website is protected by copyright. Any material within it must not be used or copied without the permission of The Chocolate Pizza Company.

 

Contact Details

annie@thechocolatepizzacompany.co.uk                                                                                                                                                        Tel: 08444 931431                                                                                                                                                                                                            The Chocolate Pizza Company                                                                                                                                                                                13 Dorset Avenue                                                                                                                                                                                                     Exeter                                                                                                                                                                                                                          Devon                                                                                                                                                                                                                            EX4 1NB